سياسة الخصوصية

Privacy Policy

Operated by Kozal Baklava Sweet Preparing (S.P.S – L.L.C)
📍 www.kozalbaklava.ae

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kozalbaklava.ae (the “Site”).

General Privacy Commitment

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

www.kozalbaklava.ae will not pass any debit/credit card details to third parties.

We take appropriate steps to ensure data privacy and security using both hardware and software methods. However, we cannot guarantee the security of any data disclosed online.

Kozal Baklava Sweet Preparing (S.P.S – L.L.C) is not responsible for the privacy practices of external websites we may link to. Please review their individual privacy policies before providing any information.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies installed

As you browse the Site, we also gather information such as:

  • Web pages or products viewed

  • Referral websites or search terms

  • Information on your interaction with the Site

We refer to this collectively as “Device Information.”

When you place or attempt to place an order, we collect:

  • Your name

  • Billing and shipping addresses

  • Payment details (excluding full card numbers)

  • Email address

  • Phone number

This is known as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

Technologies We Use

  • Cookies: Data files placed on your device with an anonymous identifier. Learn more or disable cookies at www.allaboutcookies.org.

  • Log Files: Track actions on the site, including your IP address and timestamps.

  • Web Beacons, Tags, and Pixels: Used to understand how you browse and interact with the site.

How We Use Your Personal Information

We use Order Information to:

  • Fulfill your orders (process payments, arrange shipping, send confirmations)

  • Communicate with you

  • Screen for fraud or risks

  • Provide personalized marketing based on your preferences

We use Device Information to:

  • Screen for potential risk and fraud

  • Improve and optimize the website experience

Sharing Your Personal Information

We may share your data with trusted third parties for operational purposes:

We may also share your information when required to comply with legal obligations or to protect our rights.

Behavioural Advertising

We use your data for targeted advertising. You can learn more and manage preferences here:

Do Not Track

Please note that our Site does not alter its data collection practices when a "Do Not Track" signal is received from your browser.

Your Rights

Your rights are governed by the internal policies of Kozal Baklava Sweet Preparing (S.P.S – L.L.C) and applicable UAE consumer protection regulations (DED).

Data Retention

We retain your Order Information unless you request its deletion.

Changes to This Policy

We may update this policy occasionally to reflect legal, operational, or regulatory changes.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

If you have questions, need more details, or would like to make a complaint, please contact us at:

Kozal Baklava Sweet Preparing (S.P.S – L.L.C)
📧 Email: info@kozalbaklava.ae
📍 Operated by Kozal Baklava Sweet Preparing (S.P.S – L.L.C), Ajman, United Arab Emirates